Monarch is committed to developing our talent and to providing clear career progression opportunities for all. Our Lead to Succeed training programme for managers has been a resounding success and our PDR initiative ensures that all of our people have objectives to achieve which will stretch their skills and capabilities even further.
In a business of our size there are so many opportunities to progress, whether you’re in a customer-facing role or working behind-the-scenes to keep our operation running smoothly. From IT, HR, Finance and Customer Services to Commercial, Operations, Purchasing and Marketing, you’ll have the chance to take your career further across our suite of businesses. We have a policy of promoting from within and will always go fishing in our own talent pool first when new and exciting career opportunities arise.
Operations Control & Crewing
The Crewing Team has overall responsibility for determining which one of our ‘World Host’ trained Air crew is best placed to operate each planned flight, thus ensuring the crew requirements for Monarch Airlines operation is met, and we contribute to a safe and efficient on time departure for our Customers.
There are a number of functions that combine in delivering the crew to the operation and these can be loosely divided in ‘Pre Planning’ and ‘Day of Operation’, with the latter role focused on the 24 hour operation and live management of the 1500+ crew. We invest heavily in technology and our Sabre Airline Solutions software is the best operational management system on the market, enabling us to deliver the most efficient, Customer focussed resource deliver from the plan through to the day of operation.
We are passionate about finding the right people to join our passionate team and we enter any selection process with an open mind. Previous experience is not essential as we have a number of entry level positions to aid in starting a career in Crewing, but the roles often suit candidates who have a meticulous but logical approach to their work and thrive in an environment that is sometimes pressured and requires problem solving and the ability to think ‘outside the box'.
The Operations Department at Monarch Airlines is responsible for delivering a safe, efficient and on time delivery of the planned flying programme. This entails ensuring we have aircraft, flight crew, flight plan and ground services at the right time to deliver the best service for our Customers.
The teams within the Operations and Flight Operations departments consist broadly Crewing – split between long range Establishment Planning, through Roster construction and ultimately through to efficient delivery of resource to support the ‘on the day operation’; Systems – maximising the investment made in the Sabre systems to ensure optimal departmental efficiency, balancing the expertise of the professionals employed within the team with the significant capabilities of the systems; Flight Operations responsible for ensuring we are compliant and able to operate to the highest safety standards and the Integrated Operation Centre – the ‘beating heart’ of the Airline, which includes our co-located Ops Control team, Crew Control team and Duty Maintenance team – all 100% focussed on delivering the planned flying programme, and on the occasions where there is disruption to the programme, this team manage and limit the disruption to our Customers ensuring the best decisions are made in the wider interests of our Customers.
The Department offers a wide range of roles across a number of disciplines and the focus is on being part of a team that works cohesively and allows talent to develop and flourish. We’re a passionate group of people that enjoy what we do, despite the inevitable challenges and pressure that face us on a regular basis, and we work to an ethos of continually looking for ways to improve – be that both as individuals or in terms of the wider team.
It’s an exciting, energising place to work and if you have bucket loads of drive, passion; a good dose of common sense and a meticulous approach to the way you work (a dash of experience in the right areas is required for most, but not all positions), then you may the kind of person that is suited to join our team!
Cabin & In Flight Services
Welcome to Cabin Services.
When customers think of their Monarch experience they tend to remember the warm welcome of our cabin crew, their professional and caring service and their sincere thank you and goodbye.
Although we are in an intensively competitive market, we are at heart a great family business who cares passionately about our customers and staff. Within Cabin Services we are committed to choosing the right people to deliver a consistently warm and friendly service and to make them feel welcome when they become part of our innovative and dynamic team.
Working as cabin crew is not so much a job as a way of life. We recruit and train our cabin crew to the highest standards, and this is recognised both on-board by our customers and throughout the industry. It is not easy to become cabin crew, however the rewards are knowing that you are part of a winning team that is committed to doing the best for our customers.
On behalf of all the cabin crew, support and Cabin Services management team we look forward to welcoming you on-board.